Events Calendar Pro update takes my site down

[Peter]

Hi guys,

There is an issue caused by this plugin which takes my site down, both front and backends. My site is is http://spiritusequis.uk

My service provider disabled it by renaming the folder of the plugin from event-tickets-plus to event-tickets-plus_old. Here is a copy of the error message which was appearing:

Notice: /var/sites/s/spiritusequis.uk/public_html/wp-content/plugins/event-tickets/common/src/deprecated/Tribe__Admin__Notice__Archive_Slug_Conflict.php is deprecated since version 4.3! Use Tribe__Admin__Notices instead. in /var/sites/s/spiritusequis.uk/public_html/wp-includes/functions.php on line 3831

Notice: Tribe__Admin__Notice__Archive_Slug_Conflict::instance is deprecated since version 4.3! Use Tribe__Admin__Notices instead. in /var/sites/s/spiritusequis.uk/public_html/wp-includes/functions.php on line 3707

Notice: Tribe__Admin__Notice__Archive_Slug_Conflict::instance is deprecated since version 4.3! Use Tribe__Admin__Notices instead. in /var/sites/s/spiritusequis.uk/public_html/wp-includes/functions.php on line 3707

Fatal error: Class ‘Tribe__Tickets_Plus__Commerce__WooCommerce__Main’ not found in /var/sites/s/spiritusequis.uk/public_html/wp-content/plugins/event-tickets-plus/src/Tribe/Commerce/Loader.php on line 66

Can you advise?

Regards,
Peter

[Geoff B.]

Good afternoon Peter and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear about the update taking your site down. Yikes!
I would love to help you with this topic.

What I am noticing is that your version of the Events Calendar is fairly old.
The first thing I would recommend is updating it.

The reason for this is that un-matching versions of our plugins create huge issues.

Normally, the upgrade should work after that.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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