Events Calendar Pro showing out of date but not updatable (2)

[Chelanie]

Like Goerge I also deactivated the plugin and re-actiavted it. I’ve been able to update the Events Tickets and Events Calendar, but not the Events Calendar Pro which is causing issues. Any help would be appreciated.

[Geoff B.]

Good evening Chelanie and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the struggles you have faced while attempting to update our plugins.
I would love to help you with this topic.

Since you already tried the most common solution, the next step would be to deactivate and delete Pro.

Once that is done, you can simply install the latest version from https://theeventscalendar.com/my-account/downloads/

Deleting The Events Calendar or its add-on plugins will NOT delete any of your data if you delete it via the WordPress plugin manager because that’s how we’ve decided to code our plugin.

FYI: deleting <i>any</i> plugin via FTP or cPanel’s File Manager (i.e. deleting just the files from the server) will also ensure a plugin gets deleted (if you delete the entire plugin folder) without removing any data from the database. This can sometimes be helpful to know in cases where a plugin <i>does</i> run an uninstall routine to delete data (again, our plugins do not run such a routine at this time and probably never will).

You can also see the difference when you click to delete a plugin, <u>like this</u>.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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