Events Calendar Pro Renewal Price

[Erich]

Hello!

I was getting ready to renew my events calendar pro license when I noticed a price increase. It looks like the renewal discount I’ve always received in the past is no longer available.

This wouldn’t be a huge deal, but I’ve already billed my client for subscription (it’s set up in an auto-billing system), which means I’m going to have to eat the difference myself OR look like an idiot in front of my client if I want to recover the cost.

I guess it would have been nice to be notified that the renewal discount we’ve become used to would be discontinued or something to avoid this situation.

Thoughts?

• Erich

[Brendan]

Hi Erich,

Can you tell me the price you are seeing and how much you billed your client?

Let me see if this is something we can help with.

Thanks,
Brendan

[Erich]

Brendan,

Thank you for your quick response! I billed my client at last year’s rate ($75), but this year I had to renew at $89.00 (Order #1412660).

Thank you!

• Erich

[Brendan]

This reply is private.

[Erich]

Very kind of you to send that over!

But I’m not sure that one’s going to work. Haha. I already renewed it a few days ago! 🙂

[Brendan]

Hi Erich,

Ah! Sorry, I can’t do anything if its been renewed already. I can ask tomorrow to see if we can do something but I do not have that power. I will let you know.

Thanks,

Brendan

[Erich]

Bummers, but thank you for trying for me! Let me know if the folks tomorrow can help out.

Cheers!

• Erich

[Brendan]

Hi Erich,

Looks like they are out til the New Year. I will follow up on Tuesday and get back to you.

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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