Events Calendar Pro plug-ins from staging to production issue

[kanaeokana]

Aloha,

First of all, great plugin! Mahalo for all the work put into it.

We recently pushed our site from staging to live, and the event calendar pro, aggregator, and community events plugins we just purchased are saying the keys are invalid.

Is there a way to fix this?

Mahalo!

[Geoff B.]

Good evening and welcome to the Events Calendar Support forum!

Thank you for reaching out to us and for your awesome words.

We are sorry to hear about the license keys not playing nicely with your push to live.
I would love to help you with this topic.

What might be going on is that some of your licenses are limited to one site activation only.
You can read about this here:

1. https://theeventscalendar.com/knowledgebase/moving-your-license-keys/
2. https://theeventscalendar.com/knowledgebase/using-one-license-live-dev-sites/

In other words, you might have to manually disconnect your licenses for staging for this to work properly.

The good news is that the faulty licenses should not prevent your site from working properly. However, that will totally prevent you from being able to upgrade the plugins from the WordPress admin interface.

Let me know if that helps.

Have a great day!

Geoff B.

[kanaeokana]

Aloha Geoff,

Yes, your description above describes the issue we were having. One question/part request. Our staging domain kealaiwikuamoo.staging.wpengine.com.

Would it be possible to set your rules so it did not need to end in .staging but .staging could be part of the domain name anywhere?

Thank you,

Kalani

[Geoff B.]

Good evening Kalani,

I am super stoked that this helped you fix the issue.

We are totally in the process of updating our license rules to make sure that more staging environment get treated as such. WP engine users are totally on our list.

So stay tuned! We will get back to you as soon as this is out.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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