Events Calendar PRO not working on mobile

[Manuel Roman]

Hello,

I’ve created an event, using my PC the event works but doesn’t show on my iPhone, it’s empty.

You can check using your mobile phone.

The link is https://alignersinstitute.com/event/invisalign-specialization-day-isd-sao-paulo-fevereiro-2017/

Thank you.

[Geoff]

Hello Manuel,

Thanks for getting in touch!

It looks like your theme has some inline styles here:

<div id="main" class="clearfix width-100" style="padding-left:200px;padding-right:200px">

The code in the style= portion is what is hiding the calendar. In fact, here is a screenshot of how things look on a mobile device when I remove them.

Do you know where to locate and remove that code? I’m afraid I am not familiar with the theme enough to provide guidance there, but I would suggest reaching out to the theme developer if you are unable to find the source of that code.

Cheers!
Geoff

 

[Manuel Roman]

Hello Geoff,

Thanks for your help. I don’t know where to locate and delete it.

The theme is Avada, the most famous theme in WordPress, and it includes Events Calendar.

Can you or someone in your team tell me what changes need to do?

Also I can give you an admin user to do it.

[Geoff]

Hi Manuel,

Thanks for following up!

Although Avada is a very popular theme, it also has customized The Events Calendar and its tempaltes and bundled them directly in the theme files, including customized styles. While I appreciate the offer to let me log into your site, I am afraid that Theme Fusion support would still be better suited to navigate the theme itself and the customizations to the calendar plugin since they are familiar with the code involved in those customizations where we are not.

One option I can recommend is to navigate to Appearance > Customize > Advanced CSS and paste this into the screen:

.tribe-mobile #main {
padding: 0 !important;
}

I’m really hoping that does the trick. If it doesn’t, then I will have to suggest reaching out to Theme Fusion because the code creating the conflict is coming directly from the theme.

Thanks so much!
Geoff

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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