Events Calendar PRO Events Events Aggregator NOT working

[ctaintsobad]

I’m trying to pull DAILY events or ONE-TIME events for businesses and the function is NOT working.
Please help.
https://www.facebook.com/hartfordyardgoats/ (sample facebook page where they do have October event)

[Patricia]

Hey @ctaintsobad,

Thank you for reaching out to us!

I’m very sorry about this issue you are experiencing, let me help you to solve it!

I’ve imported the event from the same Facebook page you shared the link with us and couldn’t reproduce the issue you are experiencing from here.

Can you please access your Dashboard and head over to Events > Settings > APIs tab and under Facebook click “Refresh your connection with Facebook” button to see if it changes anything?

If the issue persists after trying to refresh your connection, I would suggest you to click on “Disconnect” and after that reconnect to Facebook again.

Once you’ve completed these steps, please head over to Events > Help > Event Aggregator System Status and let me know if you see any warnings/messages there.

Thanks!

Patricia

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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