Events Calendar page disappeared

[Doug Hironaka]

Hi

I’m writing on behalf of the administrator of our website (calgary-buddhist.ab.ca). I updated a few things on WordPress (PHP) and the calendar page has disappeared from the site. Unfortunately, our site has been managed by a number of different people over the years so it is difficult to find information about who set up what, etc.

I did contact our developer who is unfortunately unable to look into this at the moment, he did write the following

“I took a quick look and you can’t seam to get into the event calendar setting either, at least this throws an error so If the TEC Pro license is still valid I would open a ticket with them https://theeventscalendar.com/support/?source=tri.be&ref=ecp-plugin and have them login and fix it. if not i would renew that so you can make sure you have the latest update to the pro addon so that it is not conflicting with the free base.”

Can you let me know if you can offer any suggestions?

Thanks
Doug

[Brendan]

Hi there,

Hey there and thanks for getting in touch!

We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.

If you’re looking for technical support, it would be awesome if you could post your question to our WordPress.org support forum.

Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?

Thanks so much!

Thanks,
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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