Events Calendar not working

[Larissa]

Hello!

Some time ago I opened this request: https://theeventscalendar.com/support/forums/topic/calendar-not-showing-on-event-page/#post-984569

And I tried everything and the main problem is the incompatibility from the theme I use with the Events Calendar.

I changed the theme, worked. I changed again on the one I use, do not work.

I turned off all plugins, one by one and the problem it’s the theme. I really do not know where to fix it.

The page shows like this: http://acervapaulista.com.br/eventos/

What should I do?

Thank you!

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

It appears your theme has the Archive Settings set to only show excepts and since the Event Views are archives it is not showing the content.

I am not sure where that is in your theme’s settings are you able to find it in the admin? Or can you contact the developer and ask them how to show full content instead of excerpts on the archive pages?

Let me know if you have any follow up questions.

Thanks

[Larissa]

Hello there.

I contacted the themeco, who build the X theme and they reply was:

“Hi there,

Is it the output of the Events Calendar plugin that you want to alter? If so, we regretfully cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.”

And I really do not know what to do. I really want your plugin to work out. For the events works perfectly, but for events list, no 🙁

What should I do?

Thank you!

Kind regards,

[Brian]

This reply is private.

[Larissa]

This reply is private.

[Brian]

Hi,

Thanks for providing the theme.

I loaded the theme and it reproduced the issue you had right away.

It was a little tricky to get working, but I Found if I set these two settings to this it worked for me:

X Theme Setting:
Appearance > Customize > Blog > “Full Post Content on Index” Set to > On

The Events Calendar Settings:
Events > Settings > Display Tab > “Events template” Set to > Default Events Template

If you change those two settings does that resolve the issue?

[Larissa]

Thank you so, so much, Brian!

http://acervapaulista.com.br/eventos/

Have a great weekend 🙂

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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