Hi Brittani,
Hey there and thanks for getting in touch!
We’d be happy to help — but I do want to note that our pre-sales forum is used to answer questions about purchasing our premium plugins.
If you’re looking for technical support, it would be awesome if you could post your question to our <u>WordPress.org support forum</u>.
Or, if you already have an active license for one of premium plugins, will you please log into your account and post your topic to our premium support forum instead?
In the meantime, I would suggest two things:
- Heading to Events > Settings > Display and selecting the default calendar template if it is not already being used
- Testing the calendar with a default WordPress theme to confirm whether this could be a conflict with the theme being used (instructions)
Thanks so much!
Geoff