Events Calendar is messing up WooCommerce

[mkrasmussen]

With some update recently I am having major issues with WooCommerce and WooCommerce Sensei, it only gets fixed when I deactivate the Events Calendar related plugins. But I need both, but if I have to choose I have to have WooCommerce as it is the backbone of everything.

With the Events Calendar plugins activated, all of a sudden I do not have the fields to create digital downloads of products. When I deactivate the Events plugins they come back.

With WooCommerce Sensei, I cannot link a course to a product with the Events Calendar plugins activated. If I deactivate them I can link them.

This has been working for a long time, but these issues seem to have come up in the past few weeks.

[Andras]

Hello mkrasmussen,

Thanks for reaching out!

I’m sorry to hear about these incompatibilities. Let me try to help you with this one.

As a first it would be really helpful if you could share some screenshots or a screen recording so that I can get a better picture of what is happening and what is missing. A before-after comparison wold be best.

Since this is a newly reported issue and involves third party plugins as well I’m not sure yet how long this will take to resolve. Until that is done what you can do as a workaround is to roll back to previous version of our plugins to get the functionality back.

Please note, when rolling back it is best to keep the versions aligned, so roll back all calendar plugins. The matching version numbers can be found in our blog posts where we announce the maintenance releases.

You say “past few weeks”, I would probably start with these numbers:

• TEC 4.6.19
• PRO 4.4.28
• ET 4.7.4.1
• ET+ 4.7.4

Best would be to test the rollback first on a staging site. And creating backups is always recommended.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts