Events Calendar creating two venues per event

  • Post date

Home › Forums › Calendar Products › Events Calendar PRO › Events Calendar creating two venues per event

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 18, 2018 at 11:43 am #1600520
    lakelandmom
    Participant

    Have been updating events all morning and suddenly Events Calendar is creating two venues per event and not letting me make any changes. See screenshot below.
    I have tried:
    Dragging venue 2 above venue 1
    Changing Venue 1 to match Venue 2

    No matter what I do, once I save it looks exactly the same – a blank venue in the Venue 1 space and the actual Venue in the Venue 2 space. Although the events do show up on the correct venue page, in the List view no location is shown for these events.

    Please help!! I haven’t updated any plugins or made any changes to cause this to suddenly start happening. I can’t move on and update any more events until I get this resolved.

    August 18, 2018 at 11:45 am #1600522
    lakelandmom
    Participant

    Sorry, didn’t realize how blurry that image is. Here is a better screenshot.

    August 18, 2018 at 11:46 am #1600525
    lakelandmom
    Participant

    Here is a better screenshot.

    August 21, 2018 at 4:21 am #1601890
    Jeremy
    Keymaster

    Hi,

    Thanks for reaching out to us! I’d be happy to help you 🙂

    Does your problem happen when importing events on your website? If so, it’s an issue we are aware of, and our developers will work on it.

    Meanwhile, a workaround would be to remove the venues, save event, add / select venue, save event. It might be enough to just remove the empty venue, but I’m not not sure.

    Please let me know how it goes.

    Cheers,
    Jeremy

     

    August 22, 2018 at 10:27 am #1603206
    lakelandmom
    Participant

    Yes they are imported events and no that is not working. I’ve tried everything I can think of and nothing is working. All I’m left with is to copy and paste the event information over to a new event. REALLY frustrating when I have 392 draft events that were imported that I’m going to have to copy and paste. Completely defeats the point of the import.

    August 22, 2018 at 10:41 am #1603213
    lakelandmom
    Participant

    Just updated the plugin and the issue is potentially resolved with the latest update. I’ll keep you posted, wasn’t planning to update events today so might be a day or two before I know for sure if its still a problem.

    August 23, 2018 at 1:28 am #1603747
    Jeremy
    Keymaster

    Hi,

    I’m sorry for the inconvenience caused by this issue. Indeed, the latest update may have resolved this problem. Please let me know once you have updated some events 🙂

    Cheers,
    Jeremy

    September 14, 2018 at 9:35 am #1622016
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Events Calendar creating two venues per event’ is closed to new replies.