Events Cal Pro – Renewed license, but plugin still showing as expired

[Executive]

How long does it take for a renewed license to propagate through your system? Our account shows that we have no License Key, though we have renewed. Assuming that’s why entering the key (received in purchase confirmation) into the plugin settings license field makes no difference?

Thanks,
TwispWorks

[Courtney]

Hello

We’d be happy to help sort that out for you.

Please send an email to

support [at] theeventscalendar [.] com

Please include your order number, a copy of your confirmation email, or the payment method (Stripe or PayPal) and transaction ID.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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