Events block disappeared

[Harvey Dockstader]

I was dragging the events edit block to the top of the edit event page to change the time/date.. etc.. and the block disappeared, and I don\’t know how to get it back..
I deleted The Events Calendar, and reinstalled it.. but it\’s still missing..
Please see.. http://nimb.ws/fPgz2n

[Harvey Dockstader]

tribe_events_event_details sortables block missing

I went to another website…
and this is the block that is missing..
see http://nimb.ws/nQS872

[Victor]

Hi Harvey!

Thanks for reaching out to us! Let me help you with that.

You might have accidentally hidden the metabox from the edit events page.

You can customize which of these metaboxes to show by going to the Screen Options tab in the top right corner of the screen. Please make sure you check The Events Calendar box.

Does it show up? Let me know about it.

Best,
Victor

[Harvey Dockstader]

http://nimb.ws/p2hPtK
It is checked… however it is not there on the page.. please see screenshot.

[Victor]

Hi Harvey!

Thanks for confirming that. It seems strange it’s missing.

I can see some additional meta boxes, probably from your theme or another plugin. I see you have tried the following:

• Deactivated all other plugins? Yes
• Switched to a default theme? Yes

Did you happen to notice a difference when deactivating all other plugins or switching to a default WordPress theme, like Twenty Seventeen? What happens if you try deactivating all plugins and switching to the Twenty Seventeen theme together? Do you notice a difference then?

If you see no difference in those conditions, then we’ll need to do some deeper troubleshooting.

Additionally, could you please see if there are any console errors by inspecting the page? We have an article that explains how to do that here > https://theeventscalendar.com/knowledgebase/using-google-chrome-developer-tools/

Please let me know about it.

Thanks,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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