Events are Importing, but not Showing in the Calendar

[Winter]

Version 4.6.3, WP Version 4.8.3

When I import events from Google the Events Import page reads events were updated, but when I look at the site, …/calendar the events are not updating. When I change an event, delete one, or add one through the Events plugin, they are listed on the calendar.

I’ve tested it with the default WP theme, deactivated all of the plugins, and tinkered with the Events settings (# of events vs date range) but the calendar is still not listing the updated events.

Desired goal-
– have imported events show on the Calendar

Thanks!

[Brendan]

Thanks so much for reaching out!

As a first step, here is our article on CSV imports, just to ensure that your tickets are being imported using the proper procedures:

https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

Would you mind providing me with the CSV that you are using to import your tickets?  I’d like to do some testing on my end.  Unfortunately, we cannot log in to your site as per our Support Policy, but I will do my best to assist you here.

 

Thanks,

Brendan

[Winter]

Hi

I’m not using CSV imports. I’m using Google calendar sync.

Thanks

—
Mike Womble Associate Pastor for Spiritual Formation, Missions, and Single
Adults Winter Park Baptist Church Wilmington, NC http://www.winterparkbaptist.org
910.791.4725 (o) ——– Sent from my mobile device, so please excuse any
typos (or weird auto-correct words)

[Brendan]

Hi Mike,

So sorry, not sure how I got that mixed up. Lets try and get this Google sync figured out and fixed.

Would you be willing to share your system information? That will allow me to check for possible conflicts and see your current calendar settings. You can snag that by heading to Events > Help, copying the information that is at the bottom of the screen, then pasting it here for me as a private reply.

Thanks so much for your help!
Brendan

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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