Events Aggregator Refund

[shoshannah Hausmann]

Hello, I submitted a request for a refund due to the fact that the Events Aggregator no longer functions. I have not heard back. I am aware that I am outside the normal 30 day refund however I did not purchase the plugin to use only a few months and have it become useless. What is the status of the refunds?

I know this is not Modern Tribe’s fault but we did pay you nearly $100 for a plugin that is now useless.

Thanks for your reply!

[Courtney]

Hi Shoshannah

I’m so sorry you haven’t heard back about refund requests.

I cannot promise that our refunds rep will be able to process that due to the 30 day window (this has a lot to do with what payment gateways allow). That said, we would be happy to transfer the balance of your time remaining on that license to another product.

Please send an email directly to support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts