Eventbrite Tickets link to allow Eventbrite event import not showing on page

[janicetye123]

Hi.
Eventbrite Tickets link to allow Eventbrite event imports is not showing on new events pages.

I have the license activated, all API info filled in and I have authorised it.

Help appreciated.

Thanks.
Janice Tye

[Nico]

Hi there Janice,

Thanks for getting in touch! I’ll help you here.

This is what you should see on the new/edit event page → https://cloudup.com/cxukq1Hqono

If you are looking to import events, then you should go to WP-Admin > Events > Import > Eventbrite.

Please let me know if you see the options described,
Thanks,
Nico

[janicetye123]

Dear Nico,

No, I don’t. I only see Import settings and CSV.

I am using this plugin on another site and all is working fine there and I see what you have described.

Thanks.

Janice

[Nico]

Thanks for the follow-up Janice!

From what you state I guess the plugin might have not been completely activated. Let’s check the following:

– When you go to ‘WP-Admin > Events > Settings > API’ do you see the EventBrite API settings configured?
– If so, does clicking the ‘Get Authorization’ button take you to EventBrite site and allowing the API use takes you back to your site with this success message displaying → https://cloudup.com/czY2NCnflzS ?
– If the EventBrite API settings are not showing in the API tabs of the settings, cna you please check that the plugin is installed and activated?

Please let me know about it,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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