Eventbrite ticket box cut in half in theme

[Julie]

I’m using Eventbrite Tickets on our WordPress site with the JobFinder theme.

I imported an event from Eventbrite but half the ticket box is cut off (you can see what I mean here: http://www.stceo.ca/event/no-time-like-the-present-developing-information-alongside-code/)).

Can you please tell me which theme (or other) file I would edit to make the box in which the Eventbrite ticket box appears longer (and which line of code) so it shows all the ticket types instead of cutting off after 1 1/2?

Thanks.

[Trisha]

Hi Julie!

Thanks for reaching out and sorry to see you’re having this problem! It looks like the height of the Eventbrite iframe is set to 200px tall.

You can adjust the height of the Eventbrite code, see this page for details. https://www.eventbrite.com/support/articles/en_US/How_To/how-to-sell-eventbrite-tickets-registrations-on-your-website-using-embeddable-widgets?lg=en_US

Just change the height of the widget before you paste it into your theme, as noted in this screenshot http://p.tri.be/qTe/5cVV97Xt

Let me know if this works out for you, or if you have any other questions.

Cheers,
Trisha

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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