Eventbrite Ticket Area Blank on Events on WP Side??

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  • #852234
    kjoboyle
    Participant

    So we stopped using the Woo Tickets add on that we purchased because we could not add fields to gather guests names. Enter the EventBrite add on, because EventBrite does add fields for guest names when you purchase more than 1 ticket to an event.

    But now, our EventBrite section is blank: https://carw.com/event-page/holiday-pary/

    Any idea why?? Right when we thought we had this all figured out…nothing shows up on our site. ;(

    #852469
    Geoff
    Member

    Hi there, Kyle! Nice to see you again, but sorry you’re hitting some more issues…let’s see if we can knock this out together. 🙂

    Right off the bat, I see this error pop up in the console when I inspect your site:

    The page at ‘https://carw.com/event-page/holiday-pary/’ was loaded over HTTPS, but ran insecure content from ‘http://www.eventbrite.com/tickets-external?eid=13975201203&ref=etckt&v=2’: this content should also be loaded over HTTPS.

    In fact, I see a number of error messages in the console just like it saying that other resources are being blocked as well, such as fonts.

    The issue is that the the content is being served from “http” instead of “https” which is something our plugin should be doing. I’ve opened a ticket to fix this on our end in an upcoming release. In the meantime, try adding this snippet to your functions.php file to force the URL to https:

    add_filter( 'tribe_template_factory_debug', 'eb_https_iframe_support' );
    function eb_https_iframe_support( $html ) {
    $iframe_url = 'http://www.eventbrite.com/';
    $iframe_ssl = 'https://www.eventbrite.com/';
    return str_replace( $iframe_url, $iframe_ssl, $html );
    }

    Does that make sense? Will that work for you? Please let me know. 🙂

    Cheers!
    Geoff

    #852598
    kjoboyle
    Participant

    Ok, that fixed it!

    Now…how can i get the EventBrite iframe to be a bit taller? 100% width is fine, but 300-400px tall would be great!

    #853026
    Geoff
    Member

    Hi there, Kyle! So glad that snippet worked out. 🙂

    You might be interested in checking out this handy tutorial on customizing the height of the Eventbrite iframe. Sounds like it does what you’re looking for.

    I hope this helps!

    Cheers,
    Geoff

    #884581
    Geoff
    Member

    Hey there, Kyle! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to open a new thread. We’d be happy to help. 🙂

    Cheers!
    Geoff

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