Help Desk

Eventbrite Importer

  • Posts: 12 Topics: 9
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    Hi There,

    We are using the Eventbrite ticket importer but the eventbrite featured event image does not import. Can you help here?

    Posts: 12 Topics: 9
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    Just deactived all plugins. still not working

    Posts: 6240 Topics: 17
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    Hi Sarah!

    Thanks for reaching out to us! Let me help you with that issue.

    I have just tried to make an import from Eventbrite and it imported the image for me, so there might be some conflict somehow.

    It’s good you tried deactivating all other plugins. Could you please try switching to a default theme (like twenty seventeen) and then try importing the event again to see if any difference?

    If no difference, please share with us (in a private reply if you’d like) a link to the Eventbrite event you are trying to import so we can try to spot anything strange with it.

    Let me know how that goes.

    Thanks,
    Victor

    Posts: 65
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    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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