Help Desk

Eventbrite Importer – Existing Event drop-down not working

  • Topics: 1
    | Permalink


    I’m able to get events to import well using the manual entry, but the drop-down entry for Existing Event isn’t working for me. It’s pulling my events, but it’s pulling very old events (from 7+ years ago). I’m not able to see my most recently created events because the list stops before getting to the newest events. Is there something I can do here to fix it?

    Posts: 5172 Topics: 2
    | Permalink

    Hi bcscideas,

    Thanks for reaching out to us!

    I’m sorry about this issue with Eventbrite import. I’d be happy to try to help you out here.

    Could you please share some screenshots or a screen recording about the process with me? That would give me a better understanding on what you are trying to do and what the exact process is. With that I can try to test / recreate the scenario.

    Thanks and looking forward to helping you solve this.


You must be logged in and hold an active support license to create new topics in the help desk. Please visit our products store to purchase a license.

Subscribe to Updates