EventBrite Imported Events keep disconnecting

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #950271
    templebzbi
    Participant

    Hi,

    I have imported multiple events into my WordPress Events Calendar using EventBrite event IDs. The events import fine, but then when we add a featured image or new categories to the events, they disconnect from EventBrite altogether.

    #950273
    templebzbi
    Participant

    To elaborate further, we have not changed any of the event core details (time, venue, etc). We simply are adding a thumbnail image and adding event categories.

    I tried re-importing the events and added an organizer name because I read that without an Organize Name in place in The Events Calendar, there might be issues. Regardless of that, the events continue to disconnect from EventBrite (on the WordPress end).

    #950395
    Gustavo Bordoni
    Keymaster

    Hi Adam,

    Thanks for reaching out to us here on our support forum.

    Our team is working on a new version for the EventBrite integration, and that is a but that happens on some cases, and we will solve it for good for this new version.

    For now it’s a hard solution to provide a good solution for you, I’m deeply sorry about that.

    My Best Regards,

    #950455
    templebzbi
    Participant

    Is your response that you simply don’t have a solution? There’s got to be something that we can try to avoid our events disconnecting from EventBrite. This is the main feature of the plugin.

    #950650
    Gustavo Bordoni
    Keymaster

    Hi Adam,

    We are already working on a solution, but as I told you that is not an easy fix. Keep in mind that our releases are a collaboration of multiple people so It takes time before it goes live.

    But Unfortunately we don’t have something to solve your problem right now.

    My best Regards,

    #983914
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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