Eventbrite import into WP changes event time

[Samy's Camera]

Hello, I just created a new event in Eventbrite the time is 9am to 12pm. I then pulled it over to WordPress and the import set the time as 9am to 9am.

Screenshots here:

Eventbrite: https://www.dropbox.com/s/zztkm6kytvxu2ui/Screenshot%202015-04-19%2021.52.43.png?dl=0
Wordpress Admin: https://www.dropbox.com/s/bicw64kb1m6e40f/Screenshot%202015-04-19%2021.53.22.png?dl=0

Any help on this would be amazing, as it’s really effecting a number of events.

Thanks!

[Josh]

Hey 600lines,

Thanks for reaching out to us!

I apologize for any inconveniences you’re experiencing while using our plugins. Hopefully we can help get to the bottom of this issue quickly.

To test, I just imported an event from Eventbrite into my WordPress install and the time imported properly based on the Eventbrite times. A couple of quick suggestions that may help to get you pointed in the right direction:

1. Check the timezone of the event and ensure that timezone for your WordPress install is correct within the settings > general tab of your WordPress dashboard.
2. Have you tried following the Testing for Conflicts procedures to ensure there isn’t a conflict with an existing plugin or theme on the site?

Let me know if this helps.

Thanks!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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