Event upload does not fucntion as documented for Organizers and Venues.

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  • Author
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  • #1297762
    Michael McGlynn
    Participant

    Event Organizers
    Comma separated names do not work on import.

    Venues
    Documentation states that there can be more than one venue (comma-separated), but only allows for one venue selection in the admin interface. Comma separated values do not work on import.

    #1298839
    Barry
    Member

    Hi Michael,

    Our apologies for any inconvenience and thanks for pointing this out.

    Support for importing multiple event organizers does indeed appear to be broken: I’ve filed a bug report and have attached this forum topic — as soon as we have something to report we’ll do our best to drop an update in here.

    Regarding venues, by default multiple venues are not allowed (since this is an atypical scenario). However, they can be enabled with some custom code:

    function enable_multiple_event_venues( $args, $post_type ) {
    	if ( 'tribe_venue' === $post_type ) {
    		$args['allow_multiple'] = true;
    	}
    
    	return $args;
    }
    
    add_filter( 'tribe_events_linked_post_type_args', 'enable_multiple_event_venues', 100, 2 );

    The above could for instance be added to a custom plugin and should allow you to specify multiple venues per event. However, in relation to CSV imports, I expect the same bug will impact things.

    I’ll mark this as ‘pending fix’ until we’re able to deliver a solution for the CSV import issue.

    Thanks for your patience in the meantime 🙂

    #1299028
    Michael McGlynn
    Participant

    See this screenshot from your documentation which described the allowed values as comma separated.

    This implies that multiple values are allowed, does it not?

    • This reply was modified 6 years, 10 months ago by Michael McGlynn. Reason: Spelling
    #1299306
    Barry
    Member

    It does: as with organizers, this is/should be supported for venues. However, it only makes sense if support for multiple venues has been enabled (and by default, it is disabled).

    We’ll make a note to clarify that part of the knowledgebase, though – thanks for flagging it!

    #1558262
    Victor
    Keymaster

    Hi Michael!

    Just wanted to share with you that a new release of our plugins is out, including a fix for this issue.

    Find out more about this release → https://theeventscalendar.com/maintenance-release-week-17-june-2018/

    We apologize for the long delay and appreciate your patience while we worked on this.

    Please update the plugins and let us know if the fix works for your site.

    Best,
    Victor

    #1574776
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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