Event Time Changes After Editing Event Description

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  • June 12, 2015 at 9:03 am #969098
    Kathleen Lane
    Participant

    Hello there,

    Every time I edit an event using Eventbrite the time automatically gets set back four hours. The timezone is set correctly in WordPress and in Eventbrite.

    Any ideas? This has caused more than a few headaches.

    Thanks,

    Nathan

    June 12, 2015 at 9:23 am #969136
    Geoff
    Member

    Hey there, Nathan!

    Thanks for bringing this up and so sorry for the headaches. We actually got our first report on this just yesterday and it is indeed a bug. We have a ticket open in our system and are working on it. While I don’t have a fix for you at the moment, I have added this thread to our ticket and we can follow-up with you here directly when we have more to share.

    Thanks for you patience here as we figure this out.

    Cheers,
    Geoff

    June 12, 2015 at 11:25 am #969164
    Kathleen Lane
    Participant

    Thanks Geoff!

    June 15, 2015 at 8:07 am #969441
    Geoff
    Member

    My pleasure! Sorry again for the trouble here. I’ll go ahead and close this thread while we sort things out and we’ll follow-up when we have more to share.

    Geoff

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