Event Tickets Update Caused Crash

Home Forums Ticket Products Event Tickets Plus Event Tickets Update Caused Crash

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • #1301958
    Jonathan
    Participant

    Same here. All sites with the plugin are down: Fatal error: Declaration of Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_attendees($event_id) must be compatible with Tribe__Tickets__Tickets::get_attendees(WP_Query $attendees_query, $post_id)

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    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/last-update-of-event-tickets-plus-4-4-9-crashes-wp/

    ========================
    PLEASE LEAVE FOR SUPPORT
    Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/last-update-of-event-tickets-plus-4-4-9-crashes-wp/

    #1301962
    Jonathan
    Participant

    Additional error on another site with Event Tickets Pro removed but all other plugins in the stack fully updated: Tribe__Tickets__RSVP::get_attendees(WP_Query $attendees_query, $post_id) should be compatible with Tribe__Tickets__Tickets::get_attendees($attendees_query, $post_id) in /srv/users/hannahandfriends/apps/hannah-and-friends/public/wp-content/plugins/event-tickets/src/Tribe/RSVP.php on line 3

    #1301969
    Jonathan
    Participant

    I see 4.5.0.1 is available. Is this the hotfix?

    #1301975
    Jonathan
    Participant

    Nevermind, the 4.5.0.1 version is what creates the error above. The original error (with version 4.5, not 4.4.9) is clear, however.

    • This reply was modified 8 years, 10 months ago by Jonathan.
    #1301983
    Jonathan
    Participant

    The hotfix appears to get all my functionality back save for actually being able to check out as the area below “Your Order” appears but grayed out with a loading animation above it.

    #1302009
    Barry
    Member

    Hi Jonathan,

    We’re really sorry for the disruption this caused. We did indeed release two hotfixes, though, to resolve this:

    • Event Tickets 4.5.0.2
    • Event Tickets Plus 4.5.0.1

    Can you try updating to those versions and let me know if this is resolved for you?

    #1302013
    Jonathan
    Participant

    I just pushed the ET 4.5.0.2 hotfix and that cleared up the remaining errors on all of my sites. (I have some paid and nonprofit licenses controlled by client accounts.)

    Thanks.

    #1302576
    Barry
    Member

    Excellent – thank you for confirming Jonathan and our apologies again for this issue.

    #1321732
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 9 posts - 1 through 9 (of 9 total)
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