Home › Forums › Ticket Products › Event Tickets Plus › Event Tickets Update Caused Crash
- This topic has 9 replies, 2 voices, and was last updated 8 years, 9 months ago by
Jonathan.
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June 22, 2017 at 2:23 pm #1301958
Jonathan
ParticipantSame here. All sites with the plugin are down: Fatal error: Declaration of Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_attendees($event_id) must be compatible with Tribe__Tickets__Tickets::get_attendees(WP_Query $attendees_query, $post_id)
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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/last-update-of-event-tickets-plus-4-4-9-crashes-wp/========================
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Reporting the same issue as: https://theeventscalendar.com/support/forums/topic/last-update-of-event-tickets-plus-4-4-9-crashes-wp/June 22, 2017 at 2:30 pm #1301962Jonathan
ParticipantAdditional error on another site with Event Tickets Pro removed but all other plugins in the stack fully updated: Tribe__Tickets__RSVP::get_attendees(WP_Query $attendees_query, $post_id) should be compatible with Tribe__Tickets__Tickets::get_attendees($attendees_query, $post_id) in /srv/users/hannahandfriends/apps/hannah-and-friends/public/wp-content/plugins/event-tickets/src/Tribe/RSVP.php on line 3
June 22, 2017 at 2:39 pm #1301969Jonathan
ParticipantI see 4.5.0.1 is available. Is this the hotfix?
June 22, 2017 at 2:45 pm #1301975Jonathan
ParticipantNevermind, the 4.5.0.1 version is what creates the error above. The original error (with version 4.5, not 4.4.9) is clear, however.
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This reply was modified 8 years, 10 months ago by
Jonathan.
June 22, 2017 at 3:00 pm #1301983Jonathan
ParticipantThe hotfix appears to get all my functionality back save for actually being able to check out as the area below “Your Order” appears but grayed out with a loading animation above it.
June 22, 2017 at 4:03 pm #1302009Barry
MemberHi Jonathan,
We’re really sorry for the disruption this caused. We did indeed release two hotfixes, though, to resolve this:
- Event Tickets 4.5.0.2
- Event Tickets Plus 4.5.0.1
Can you try updating to those versions and let me know if this is resolved for you?
June 22, 2017 at 4:06 pm #1302013Jonathan
ParticipantI just pushed the ET 4.5.0.2 hotfix and that cleared up the remaining errors on all of my sites. (I have some paid and nonprofit licenses controlled by client accounts.)
Thanks.
June 23, 2017 at 2:54 pm #1302576Barry
MemberExcellent – thank you for confirming Jonathan and our apologies again for this issue.
July 15, 2017 at 9:35 am #1321732Support Droid
KeymasterHey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team -
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