Event Tickets Pro

[anthony]

Hello-
I have installed event calendar pro along with the events ticket pro. Woocommerce is also installed on the same site. I am having trouble finding any documentation on how to check people into my events. I originally downloaded the Woocommerce checkin app that seemed to work, and now it doesnt. There’s something called FooEvents now that has replaced the check in app. I think i am trying to use to many things to achieve a simple goal and need to understand how the paid tickets plugin works. I want to sell tickets on the site, have them emailed immediately to the attendee and then when they arrive, scan the tickets to check them in with a smartphone. Does the tickets plus plugin allow me to check in guests and if so how? Thanks

[Geoff B.]

Good evening Anthony and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

I am having trouble finding any documentation on how to check people into my events.

The best article on that topic is https://theeventscalendar.com/knowledgebase/managing-your-orders-and-attendees/

I think i am trying to use to many things to achieve a simple goal and need to understand how the paid tickets plugin works. Does the tickets plus plugin allow me to check in guests and if so how? Thanks

The check-in process can be boiled down to 2 options (after people have received their tickets via email):

1. Being logged-in with the sufficient WordPress role, if you are logged in and looking at the attendees screen, you can click on the “check-in” button manually.
2. Still while being logged-in with the sufficient WordPress role, you can use any QR code reader app. Scanning the code will check-in the attendee.

   Note that some of these applications use their own browsers, so you will have to make sure you are logged-in the application’s browser.

I want to sell tickets on the site, have them emailed immediately to the attendee and then when they arrive, scan the tickets to check them in with a smartphone.

You can have them immediately emailed to attendees using the proper settings under Events -> Settings -> Tickets

If there is an issue with the tickets being sent, we could work on that together.

Let me know if that helps.

Have a good weekend,

Geoff B.

 

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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