Event Tickets Plus – WooTickets

[Benjamin Ergün]

Hello, I have renewed my license today and made an upgrade. Unfortunately, only works the license for the calendar Pro.

WooCommerce tickets (Tickets Plus Event) is not working.

The code is not recognized. I clicked in my products to upgrade.

It is only Expires: Oct 14th, 2017. More not. Can you please help me.

thank you

Raphael

PS: Need an invoice please.

[Benjamin Ergün]

Thank you has done everything

[Geoff B.]

Good evening Benjamin and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the issues you are experimenting with your licenses.
I would love to help you with this topic.

From what I can see, you should still have 1 license left for Pro and for Event Tickets Plus.

When you experience challenges like that, my best recommendation is to temporarily unlink your license key and re-link it: https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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