Event Tickets Plus not listed in my Downloads

[Jennifer Mahanna]

I purchased the Event Ticket Plus Plugin and am attempting to move over from WooCommerce Tickets. When I log into my account, I can only see the Events Tickets plugin. Is this the same as the Plus plugin, and if not, how can I get it to download?

[Geoff B.]

Good evening Jennifer and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

You are absolutely right. Somehow, the license did not make it to your account’s download section in spite of a valid purchase. It does sound like there was a system hiccup in the process.

Our apologies for the inconvenience. I went ahead and fixed that for you.
You should now be able to see the Event Tickets Plus plugin in the downloads section of your account.

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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