Home › Forums › Ticket Products › Event Tickets Plus › Event Tickets Plus is only in Sidebar
- This topic has 9 replies, 4 voices, and was last updated 9 years, 8 months ago by
Frederic.
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AuthorPosts
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August 5, 2016 at 9:48 am #1148270
Frederic
ParticipantHi,
I’ve just installed Event ticket Plus and I can’t put the information under my event. It’s always in the sidebar, even though I chose 100% width option.
for information all about the price, the map, the details are in the sidebar.Tks for your help.
Frederic
August 5, 2016 at 9:51 am #1148274Frederic
ParticipantFor example the page : http://digigalt-circuitdecroix.pf3.wpserveur.net/calendrier/roulage_kart/
Tks
Frederic
August 5, 2016 at 10:10 am #1148285Geoff
MemberHi Frederic and happy Friday!
Good question. It looks like your theme has made a customization to the event template — the tickets are displayed at the bottom of the main content by default (screenshot) but it appears the theme has moved that. Would you be willing to reach out to the theme author for guidance on how to move the form back into the main content? They will be much more familiar with what change was made and how to revert it back to default.
Thanks so much!
GeoffAugust 5, 2016 at 10:13 am #1148288Frederic
ParticipantTks Geoff,
I’m going to contact the avada’s support.
Fred
August 5, 2016 at 2:46 pm #1148439Geoff
MemberAwesome! I will keep this open in the meantime in case any questions pop up that I can help with. 🙂
August 7, 2016 at 3:58 am #1148726Bill
ParticipantHello,
Thought I would chime in and confirm we are using the AVADA theme as well and have the exact same issue.
Geoff, are you suggesting the Tribe Events Default or Single Event templates are over-written…or…are you referring to the theme’s templates?
We have a Child theme setup and seems like if we knew what adjustment to make so the Ticket information is in the main body that would do the trick.
Thanks for collaborating.
August 8, 2016 at 8:23 am #1148983Geoff
MemberHey Bill,
Yes, I believe there are template overrides in Avada, which you should be able to find in the parent theme directory in a folder called tribe-events.
Cheers!
GeoffAugust 8, 2016 at 8:25 am #1148984Frederic
ParticipantHi,
I change my theme to Divi and now it’s runing.
Avada said me it could ready with the next version in 3-4 weeks.Tks
Frederic
August 8, 2016 at 8:45 am #1148995Geoff
MemberHeck yeah, thanks for the update! I’m stoked to hear that update is coming and I appreciate you following up to let me know.
I’ll go ahead and close this thread but do please feel free to open another one if any other questions pop up and we’d be happy to help as best we can. 🙂
Cheers!
Geoff -
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