Event Tickets Plus is only in Sidebar

Home Forums Ticket Products Event Tickets Plus Event Tickets Plus is only in Sidebar

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #1148270
    Frederic
    Participant

    Hi,

    I’ve just installed Event ticket Plus and I can’t put the information under my event. It’s always in the sidebar, even though I chose 100% width option.
    for information all about the price, the map, the details are in the sidebar.

    Tks for your help.

    Frederic

    #1148274
    Frederic
    Participant
    #1148285
    Geoff
    Member

    Hi Frederic and happy Friday!

    Good question. It looks like your theme has made a customization to the event template — the tickets are displayed at the bottom of the main content by default (screenshot) but it appears the theme has moved that. Would you be willing to reach out to the theme author for guidance on how to move the form back into the main content? They will be much more familiar with what change was made and how to revert it back to default.

    Thanks so much!
    Geoff

    #1148288
    Frederic
    Participant

    Tks Geoff,

    I’m going to contact the avada’s support.

    Fred

    #1148439
    Geoff
    Member

    Awesome! I will keep this open in the meantime in case any questions pop up that I can help with. 🙂

    #1148726
    Bill
    Participant

    Hello,

    Thought I would chime in and confirm we are using the AVADA theme as well and have the exact same issue.

    Geoff, are you suggesting the Tribe Events Default or Single Event templates are over-written…or…are you referring to the theme’s templates?

    We have a Child theme setup and seems like if we knew what adjustment to make so the Ticket information is in the main body that would do the trick.

    Thanks for collaborating.

    #1148983
    Geoff
    Member

    Hey Bill,

    Yes, I believe there are template overrides in Avada, which you should be able to find in the parent theme directory in a folder called tribe-events.

    Cheers!
    Geoff

    #1148984
    Frederic
    Participant

    Hi,

    I change my theme to Divi and now it’s runing.
    Avada said me it could ready with the next version in 3-4 weeks.

    Tks

    Frederic

    #1148995
    Geoff
    Member

    Heck yeah, thanks for the update! I’m stoked to hear that update is coming and I appreciate you following up to let me know.

    I’ll go ahead and close this thread but do please feel free to open another one if any other questions pop up and we’d be happy to help as best we can. 🙂

    Cheers!
    Geoff

Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘Event Tickets Plus is only in Sidebar’ is closed to new replies.