Event tickets plus – global stock in woocommerce. Confusion.

[Ernst]

Hi, I am getting confused with the global stock setting in Event Tickets Plus using Woocommerce.

I set up my “event” and added my tickets. I have 10 ticket options. I enable the global stock option and set that to 8. What I want to accomplish is to have these 10 different ticket types but only 8 available spots. Currently I can add as many tickets as I want and it goes to the cart.

I have enabled Stock Management in Woocommerce

There are the following options available:
– On Event: Enable global stock (I enabled this option)
– On Event: Specify Global stock level (I specified this as 8)

On Product page:
– Enable global stock checkbox from Tickets Plus plugin
– Global stock level from Ticket plugin

From Woocommerce stock settings on Product page:
– Inventory tab: Manage stock tick box to enable stock management at product level (Should this be activated? )
– Inventory tab if above is activated: Stock qty. (Should this be set? )

I tried permutations of all options above and cannot get it right. With the result that I am very confused at the moment.

Which should be activated? Should I even be trying to edit the Woocommerce product that is created for each ticket option??

What am I doing wrong?

[Nico]

Hi Ernst,

Thanks for reaching out and sorry to hear about the hassle setting up global stock!

Actually this is meant to be a lot simpler, take a look at this overview of making tickets & global stock. I think you might be missing to set the Global stock mode for each ticket in the event config: https://cloudup.com/cMlMsChj8aJ

There’s nothing you should set from the Woo/Product side. Can you please try to create a sample event with new tickets to test this?

Please let me know about it,

Thanks,
Nico

[Support Droid]

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[Author]

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