Event Tickets Plus Compability

Home Forums Ticket Products Event Tickets Plus Event Tickets Plus Compability

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #1547065
    clinicblast
    Participant

    Hello,

    I am having an issue that I have isolated to Event Tickets Plus. I am using the Zerif child theme, Oneway, and the widgets will not work on the front page with ETP installed. Everything works fine with regular Event Tickets but “plus” causes issues. I’ve noticed that deactivating ETP or Woocommerce resolves the issue. In working with the theme creators, they insist the theme is fully compatible with Woo so the issue must be with the ETP plugin. The widgets simply disappear as soon as ETP is activated. This only affects the desktop, not mobile. Any direction would be appreciated.

    #1547707

    Hi Joseph,

    Thanks so much for reaching out!

    Can you please enable WP_DEBUG and WP_DEBUG_LOG and share any debug messages you see?

    In the meantime, I’d recommend taking a look at your stylesheets and page templates and see if altering these settings helps you to achieve the results that you are looking for:

    https://theeventscalendar.com/knowledgebase/stylesheets-and-page-templates/

    Let me know how that goes!

     

    Thanks,

    Jaime

    #1563758
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 3 posts - 1 through 3 (of 3 total)
  • The topic ‘Event Tickets Plus Compability’ is closed to new replies.