Event tickets plus add to wrong url.

[Curtis]

Hello.

I purchased the events tickets plus package for my website. My web developer add the api key to a url we had changed. Now i cant get the features for the actual website. how can i get this fixed to work with the actual site it was bought for?

Thanks in advance

Curtis

[Brook]

Howdy Curtis,

I would love to help you with this.

It sound like this tutorial was written just for you:

https://theeventscalendar.com/knowledgebase/moving-your-license-keys/

That will walk you through disabling the registration with the dev site, that way you can activate it on your live site. Did that do the trick?

Cheers!

– Brook

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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