Event Tickets

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  • March 22, 2016 at 11:36 am #1092536
    jlbworks
    Participant

    Hi All,

    Event Tickets Plus has worked well for me with one exception. When I place an order I receive an invoice informing me that my tickets will be in a another email. I never receive that email. If I manually go to the order I can send the email containing the tickets. Is there a way to have that email automatically sent?

    Thanks in advance!

    March 23, 2016 at 10:08 am #1092973
    Nico
    Member

    Hi there Ken,

    Thanks for reaching out to us! Interesting question here…

    Tickets are sent when the order is completed in the Woo back-end. You can set orders to auto-complete if you prefer no to do that manually. Check out this article on it: Mark orders complete automatically in WooCommerce.

    Please let me know if this answers your question,
    Best,
    Nico

    April 7, 2016 at 9:35 am #1099624
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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