Event Ticketing Error

[Michele Holley]

I am having a consistent issue with ticketing numbers on this website. As you can see on the screenshot, there are 4 tickets sold, with 8 remaining. the remaining number should be 4. every time a ticket sells on any of the events I have to manually change the number of tickets remaining.

What needs to be done to fix this?

[Nico]

Hi there Michele,

Thanks for getting in touch with us! I can help you on this…

By default ticket stock should automatically adjust when a purchase takes place. Can you please let me know which payment method is your site using? Also, can you check the order status of the purchases?

Please let me know about it,
Thanks,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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