Event Ticket preventing a button showing – Can you help?

[jimbobber]

Hi there 🙂
I have a small plugin installed to enable deposit payments for Woo Commerce, it works well however the button it generates is not visible, I reached out to the plugin developer and they said:

“Thank you for providing the information.
I have looked into your website and found that the events plugin you are using to create tickets overrides WooCommerce’s default templates. This is causing the issue as our plugin uses the standard hooks provided by WC to display the deposit options. The plugin works correctly when you create a normal WC product.

We are afraid we cannot help on this as the issues caused by third parties are out the scope of our support. We recommend you to contact the plugin developers and let them know that the functions hooked into the woocommerce_before_add_to_cart_button action does not appear in their modified template.
Thank you for your understanding!”

So, now I am here!
Under the product should be a couple of button similar to in the screenshot attached.
Can you help at all?
Thanks in advance
Jim

[Jennifer]

Hi Jim,

Thanks for reaching out!

While tickets typically do work pretty well with third-party WooCommerce extensions like this, the default ticket form is generated by our plugin (not WooCommerce), and so it will not integrate with extensions like this automatically. You would need to either do the integration yourself (our themer’s guide is the place to start if you would like to go this route), or you could alternatively use the full WooCommerce product page to sell tickets (see this article).

We are limited in the amount of support that we can provide for customizations, but if you get stuck or have any questions, please let me know – I’ll be happy to try to point you in the right direction!

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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