Event Ticket Plus Not Posting Tickets

[Mathew]

I am trying to add my first paid event. I watched the video and followed the steps exactly. I save the ticket on the event page, then click “update” the event, but no ticket sale option comes up. Here is the link to the event I’m working on:

https://www.swflsustainability.com/event/innovative-transportation-land-use-planning-workshop-summit/

[Geoff B.]

Good morning Mathew and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.

We are sorry to hear that your tickets are not displaying properly.
I would love to help you with this topic.

As a first troubleshooting step, could you please provide us with your complete system information in a private reply using the instructions found in the following link?

https://theeventscalendar.com/knowledgebase/sharing-sys-info/

Secondly, could you please provide me with a screenshot of the details of your ticket (as found when you click on “Edit ticket” under the “Edit Event” screen) ?

Hang in there as we figure out what is going on.

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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