Event ticket plus – Checkin functionality and use of scanners

[Scott Williams]

Am I right in thinking that the a member of staff has to be logged in to a browser for them to check the guests in and the qr code follows the format of something like http://website.co.uk/unique_value_for_customer and this page is only accessible by admins.

Is it possible to use any commercial scanners with this setup?

[Hunter]

Hello 🙂

Thank you for considering our plugins for your project! You are correct, a member of your staff will need to access your site through a browser to check in guests. Another generally helpful resource worth sharing is our New User Primer: Event Tickets and Event Tickets Plus Knowledgebase article.

I attempted to visit the link you provided but it leads to a 404 page. So long as the commercial scanner has QR scanning capabilities, it should work! It’s best to test the scanner with ample time before the event in case it doesn’t work.

Please let me know if this helps answer your questions and feel free to reply back with any more you have. Take care and best of luck with the site. Cheers!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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