Event ticket not showing

[Richard Bleakley]

Just getting started, trying to sell tickets using Woo Commerce but the buy options aren’t showing on the ticket page. I’m sure it’s something obvious that I’m missing.

Thanks in advance!

Rick

[Geoff B.]

Good afternoon Rick and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the tickets not showing up on your site.
I would love to help you with this topic.

The most common cause for this is the use of a start sale date with your tickets.
Simply put, until the start sale date is met, the tickets do not appear.

You can test that by removing the start sale date.

If that does not cut it, can you :

1. Send me a URL of an event where a ticket should be appearing ?
2. Send me a screenshot of that ticket’s settings from your Edit Event screen ?

Let me know how that goes.

Best regards,
Geoff B.

[Richard Bleakley]

This reply is private.

[Richard Bleakley]

here’s the ticket settings

[Richard Bleakley]

I just realised I’d been modding the plugin to fit with the theme I wrote, must have been from an older version which wasn’t working. Removed it and it all came to life. Thanks for your help anyway!

[Geoff B.]

Good afternoon Richard,

Major Kudos on finding the culprit!

You are welcome back in our support forums any time 🙂

For now, I am going to close this thread.

Have a great week!

Geoff B.

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