Event ticket not showing as a cross-sell product in WooCommerce

[Matt]

I have added a event ticket as a cross-sell product for another event ticket in WooCommerce. This has saved as it should but when I add the relevant product to the cart the cross-sell Event Ticket is not shown. Is there a way to make this happen.

If I add a product which is not an Event Ticket as a cross-sell product to an Event Ticket it shows up as expected.

[Andras]

Hi Matt,

I believe it is because the ticket products are set to be hidden in the catalog.

Go to Products and open the ticket for editing. In the ‘Publish’ box you will see ‘Catalog visibility’. Click on edit and change it Based on your needs. (screenshot)

Note that if you change it to be visible in the Shop, then the ticket products will also appear among your other products on the shop pages.

Hope this helps. Let me know.

Cheers,
Andras

[Matt]

Thanks Andras, That’s all I needed. I’ve allowed the tickets to be displayed then excluded them from the shop with code.

[Andras]

Happy to hear that helped you to move forward. Great job on that Matt, congrats!

Since this is resolved I am going to close this ticket, but if you need anything else related to this topic or another please create a new ticket and we’ll be happy to help.

Cheers,
Andras

PS: If you like our plugins, and you didn’t yet do so 🙂 we would be happy to receive a review in the wordpress.org repository. Thanks!
https://wordpress.org/support/view/plugin-reviews/the-events-calendar/
https://wordpress.org/support/view/plugin-reviews/event-tickets/

PS2: We’d be also grateful if you would give us feedback on your satisfaction with support. Just click on one of the classy looking emojis below. 🙂 If you can spare a few words, that’s even better. Doublethanks!

 

 

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