Event ticket mail in Spam

[Patrick]

Hi,

How to avoid that all tickets mails pass in SPAM ? Is our server config problem ? or is anythings else ?

Thanks,
Patrick Fritsch
http://www.prospectiv.net

[George]

Hey Patrick,

I’m sorry to hear that your tickets emails are ending up in Spam folders!

That is not something related to our plugins at all—it is indeed related to your server and to possible spam flags that are coming up related to your domain name and/or its email servers.

I would recommend contacting your web host provider for more assistance with this, and I would also recommend looking into using a premium mail delivery system like MailChimp, Mandrill, Postmark, or SendGrid to improve the mail acceptance rates of your emails. Your web host may have a specific option from these ones that they most recommend; ask them for some insight here and I hope it leads to better “deliverability” of your emails!

Best of luck with your project,
George

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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