Event spanning over 3 days not showing correctly

[inikosoft]

If you look at this event: https://kehillah.org/calendar/kinnus-all-school-retreat/ you’ll see at the bottom of the page that the event starts on the 23rd and goes to the 25th. It also shows this way in the month view here: https://kehillah.org/calendars/schoolwide-calendar/

The problem is that the top of the event details page (https://kehillah.org/calendar/kinnus-all-school-retreat/) it shows that it goes until the 24th and also shows that way in the feed we have on the home page (https://kehillah.org) in the calendar feed below the slider… it shows as “Kinnus (All-School Retreat) August 23 – August 24” but should say until the 25th.

How do we fix the title area of the event details and the list feed to show the correct dates? This event is set as “all day” for all 3 days.

I have a staged version of this site set up for another issue I’m dealing with for this plugin, and this site is the exact same site as the live site except all plugins that are not Tribe plugins are deactivated and it’s using the Twenty Seventeen theme. The home page will not show the feed with all of the other plugins deactivated, but you can see it’s still an issue on the staging site, even with the theme switch and all other plugins deactivated: https://kehillah.staging.wpengine.com/calendar/kinnus-all-school-retreat/

[Courtney]

Hello AnnMarie

I’d love to help clear things up. When I visited the single event listing and home page, I was unable to to see the event displaying until August 24. Can you send me a screenshot of this happening? I’d like to take a closer look.

Also, what time zone is your website set in? Settings » General
And what time zone are you in?

Thanks
Courtney 🙂

[inikosoft]

That is so odd. We haven’t touch anything and the live site is no longer doing what I was referring to. How is that possible? We made no changes and did no updates after I contacted support. Huh. The staged site is still having the issue (so you can see what I was walking about… the dates showing at the top of the event page don’t match the actual dates which you can see if you scroll to the details section) https://kehillah.staging.wpengine.com/calendar/kinnus-all-school-retreat/

Oh well, as long as the live site isn’t showing the wrong date, that’s all that matters to us. I’m not sure how it fixed itself 😀 If it happens again I’ll contact support again. If you happen to look at the staged site and happen to know what it could be, please let me know in case it does happen again.

[Courtney]

Glad to hear it is working AnnMarie! If you ever do find why it suddenly started working, please do let us know.

Thanks
Courtney 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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