Event Showing 2 Different Times in Google Rich Snippets

[trustworkzdev]

See attached photo. This is showing up in Google. 5:00AM & 10am-10pm. The times is correct on the backend of the wordpress plugin. Where is Google pulling the 5AM number from?

[Andras]

Hi trustworkzdev,

Thanks for reaching out to us!

I’m sorry to hear about this issue.

Not quite sure why google is picking up 5am. I have checked the September 1 event on your site and in the code there is no mention of 5am.

[{"@context":"http://schema.org","@type":"Event","name":"Open Jump 10am-10pm","description":"","url":"https://heliumparkqc.com/event/open-jump-10am-10pm-5/2018-09-01/","startDate":"2018-09-01T10:00:00+00:00","endDate":"2018-09-01T22:00:00+00:00","location":{"@type":"Place","name":"Helium Trampoline Park","description":"","url":"https://heliumparkqc.com/venue/helium-trampoline-park/","address":{"@type":"PostalAddress","streetAddress":"400 South 14th Avenue","addressLocality":"Eldridge","addressRegion":"IA","postalCode":"52748","addressCountry":"United States"},"geo":{"@type":"GeoCoordinates","latitude":41.650714,"longitude":-90.566408},"telephone":"","sameAs":"http://heliumparkqc.com/"}}]

Can you share with me the steps how you get google to show you that result? I have tried some searches and the closest I got was with “helium trampoline & indoor adventure park events”, but that didn’t even list the event on September 1.

Cheers,
Andras

[Andras]

Are you having a similar issue with other events as well, or only this one?

A.

[trustworkzdev]

It’s the Helium Trampoline Park in Quad Cities!

[Andras]

Can you share with me the steps how you get google to show you the result that you see?

A.

[Mathew]

@trustworkzdev,

The timezone offset is set to +00:00 at the QC location and -05:00 at the New Berlin location. You can see this by running events from both locations through Google SDTT.

Check your timezone settings in WordPress on the QC site.

Hope this helps.

[Andras]

Hey Matthew,

Thanks for chiming in here, much appreciated!

@trustworkzdev, let us know what you find.

Cheers,
Andras

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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