Event Series Issue

[martinh]

I just purchased and activated Events Calendar Pro on my WordPress site and I entered the license key. Now as I am trying to go through and add recurring events, it does not seem to be working. In the knowledgebase, I found this article that tells how to use recurring events: https://theeventscalendar.com/knowledgebase/pro-recurring-events/. As it states, to add a recurring event, I am supposed to click “Schedule Multiple Events” which should bring up a drop-down menu where I can then customize my recurring event. However, whenever I click “Schedule Multiple Events” nothing happens. It does not bring up any options for me to edit the event. I’ve tried logging out and back into my account but nothing seems to be working. Did I potentially miss a step in the activation of the plugin that would be keeping this feature from working?

[Geoff]

Hey Emily,

Thanks for reaching out and so sorry about the trouble here with creating recurring events!

I was looking at your System Information (thanks for providing that!) and it looks like you are running The Events Calendar 4.4.0.1 with Events Calendar PRO 4.4.1. Will you please try updating The Events Calendar to 4.4.1 to see if that fixes the issue?

The reason I want to start there is because those two plugins rely on one another and keeping them synced to the same versions often ensures that the functionality of both are in tact.

Hopefully that does the trick but, if not, will you please let mw know and provide me with your updated System Information in a private reply?

Thanks so much!
Geoff

[martinh]

Hey Geoff,

Sorry I’m just now responding. That did work. Thank you so much for your help!

[cid:8BCAAC88-3F21-4309-9C89-2A116DF5F099]

[Barry]

Fantastic, glad to hear the issue is resolved 🙂

If we can assist with anything else, please do feel free to create a new support topic.

[Author]

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