Event Page Constantly Reloading

[Chad Allen]

I’ve got a weird problem… Just installed and setup Events Calendar Pro. It keeps on reloading (refreshing) the events page. It’s doing it on Safari 9.0.2, but it doesn’t do it on Firefox 44.0.2

[Chad Allen]

I did all the testing for conflicts. I believe it’s a conflict with my theme: LEGENDA – 8theme – Version: 2.11

[Chad Allen]

My site has crashed after testing for conflicts…

[Geoff B.]

Good evening Chad and welcome to the Events Calendar Support forum!

Thank you for reaching out to us and for running the tests.

We are sorry to hear about the event page constantly reloading followed by the website crashing, that must be terrible !
I would love to help you with this topic.

I was able to reproduce this issue on my version of Safari (all other browsers are fine).
By the looks of it its as though there is either an issue with the Javascript not being able to complete load properly or a redirection not being able to be completed properly.

The reason I am taking about redirections is because our plugins use complex redirections and I am noticing that you have 2 redirection plugins in place.

Based on the fact that you did some testing, I am assuming that the issue persists even when the redirection plugins (and the .htaccess changes that probably come with it) are removed ?

Other than that, if the issue is indeed caused specifically by the WordPress theme you are using, I would recommend contacting the theme author.

Best regards,

Geoff B.

 

[Chad Allen]

Hi Geoff, Thank you for your help. I deactivate the redirection plugins. The problem still happens. It must be a theme issue. Hopefully the people over at 8 themes will reply to my message at some point in time.

[Geoff B.]

Hey Chad,

I am sorry that this did not work out for you.

As much as we try to make our plugins compatible with all WordPress themes out there, there are so many that sometimes we fall a bit short 🙁

Best of luck with the theme author and if you find anything interesting on that front, we would be glad to hear about it for every user’s benefit.

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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