Event only showing one of the four tickets I set up

[Jill Goad]

I just created a new event and added four ticket levels. Only the last ticket level I added is showing up on the event page. Not sure where to begin fixing this?

[Jennifer]

Hi Jill,

I’m sorry that you’re running into this issue, but I’ll be happy to help you get it figured out.

First, can you check the start and end sale dates (under the Advanced section) that you have set for the three tickets that aren’t showing up? If the current date is outside that date range, than the tickets will not show up on the front end.

If this doesn’t make a difference, then can you send me a link to this event on the front end, along with a screenshot of the ticket edit section for this event on the back end?

Thanks,

Jennifer

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

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