Event Not Populating "Product" Correctly for "Ticket"

[Chuck]

When creating a ticket, the WooCommerce Product that is subsequently created does not use the “Ticket Header” picture for the “Product Image.”

It would also be great if the “Related Events” could first be events that fall on the same date as the current event.

I would also like to have a way to create Product Bundles just like the WooCommerce extension, but when I tried activating it previously, I couldn’t collect Attendee names, which is very important.

[Shelby]

Hi there Chuck,

Apologies for the delay here. I picked this one up a few days ago, and somehow it slipped through the cracks!

Anyway, on to your questions/requests. I’ll respond below in italics:

• When creating a ticket, the WooCommerce Product that is subsequently created does not use the “Ticket Header” picture for the “Product Image.”
  Can you link me to a product/ticket example of this on your site so that I can help you troubleshoot it?
• It would also be great if the “Related Events” could first be events that fall on the same date as the current event.
  You can totally customize this in our related-events.php file. There’s some guidance for changing files like that in our Themer’s Guide
• I would also like to have a way to create Product Bundles just like the WooCommerce extension, but when I tried activating it previously, I couldn’t collect Attendee names, which is very important.
  I will have to test this one out a bit. Did you try using additional fields?

Let me know about these things, and we’ll work on this from there!

Best,

Shelby 🙂

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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