Event Map Not Displaying

[josiah]

For some reason the map showing the venue in the event is not displaying. I get a box but the box is blank. The map loads great on the main events page. I have tried three different browsers and the map still does not appear. I have “show google map” checked and the venue address setup.
I have tried multiple addresses. The box where the map should be shows up.

[Brook]

Howdy josiah,

If you look at your browser console you will notice the following error “Warning: you have included the Google Maps API multiple times on this page. This may cause unexpected errors.”. What this means is that our plugin has included Google Maps, but so has one of your other plugins or perhaps your theme.

You might try using the WP API to dequeue the other Google Maps script on The Events Calendar pages, as it is most likely not used on these pages. If that is not an option, you would try dequeueing the script ‘tribe-gmaps’. However, some scripts like ‘tribe-events-pro-geoloc’ use that as a dependency so you will likely face some issues.

Finally, you could isolate what bit of code is causing this problem by following these steps:

Try temporarily activating the default Twenty Thirteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict.

If the issue persists in the default Twenty Thirteen theme, then also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, which plugin caused that to happen?

Once you have isolated the code down to a plugin or feature of your theme, you can investigate if you are actually using that plugin or feature. If not, disable it!

Please let me know if you have any more questions or if we can be of further helps. Cheers!

– Brook

[josiah]

It was the theme. I only had Woocommerce installed as far as other plugins go. It’s a shame it was the theme… the theme is Avada which is the most popular theme on theme forest.

[Brook]

Ahh! Well that is no good. Fortunately I do have some good news on that front, we are currently collecting information on any conflicts with the Avada theme. Thank you for reporting this conflict as I have made a note of it. If you notice anything else please report that too so we can add it to the list.

Once we have cataloged conflicts we are going to try and reach out to Avada and work with them to make the two compatible. We try to do this with all popular themes.

Please let me know if there is anything else I can do. If not, please mark the topic resolved. Cheers!

Edit: Oops I see you already marked it resolved. Thanks!

– Brook

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