Event location not sync

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  • April 11, 2016 at 8:23 am #1100789
    Ben
    Participant

    The location on this event is not sync’ing

    https://www.facebook.com/events/783835421717482/

    Why is this information not coming through on the sync? If this does not work I may need to deactivate and ask for a refund.

    April 11, 2016 at 11:07 pm #1101184
    Geoff B.
    Member

    Good evening Ben and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the location not syncing for your Facebook events.
    I would love to help you with this topic.

    I ran a couple of tests and it looks like this might be an address format related issue.

    96 Snowsfields, London SE1 3SS, UK (basically changing the sequence).

    Let me know how that goes.

    Best regards,
    Geoff B.

    April 26, 2016 at 9:35 am #1107218
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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