Event list in admin is empty since update

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  • #1318135
    Oliver Patzke
    Participant

    Hi,
    yesterday I prolonged my expired licenses and updated to the following Versions:

    WooCommerce 3.1.0
    The Events Calendar 4.5.7
    The Events Calendar PRO 4.4.13
    Event Tickets Plus 4.5.1
    Event Tickets 4.5.1

    Now I’m not able to add or edit any events because the event list in the backend is empty and displays the message “No events found” . The counts in the list header are displayed correctly – all the events are still in the database. No (php) error message is displayed.

    Thank you for your support!
    Oliver

    #1318136
    Oliver Patzke
    Participant

    I have found out that the reason for the empty event list is the Visual Composer which I have installed in Version 4.11.2.1.

    Has anyone any idea how to fix this incompatibility?

    Thank you,
    Oliver

    #1319283
    Geoff B.
    Member

    Good evening Oliver and welcome to the Events Calendar Support forum!

    Thank you for reaching out to us.

    We are sorry to hear about the plugin conflict you have experienced.
    I would love to help you with this topic.

    The simplest solution to this issue would be to update Visual composer to the current version (5.2). The more complicated solution would be to downgrade all of your plugins and WordPress to versions that were released around April 2016.

    Let me know if that helps.

    Have a great day!

    Geoff B.

    #1328882
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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