Event information doesn’t display

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  • #1529081
    rhysgregory
    Participant

    Hi guys.

    I have purchased the Pro and community add-on plugins.
    I have added the Google API.

    However, my events don’t display correctly:
    https://wales247.co.uk/event/cardiff-business-awards-2018/

    There is no venue information, no organiser information or map
    There are no details on when the event starts or the date etc
    The body of the event single page also goes straight onto a grey background, when it should sit and display within a white box container (like the news posts do)

    Help would be appreciated having spent the money…

    Thank you.

    Rhys

    #1529551
    Courtney
    Member

    Hi Rhys

    I’d like to confirm that we are seeing the same thing.

    Here’s what I see visiting your link: https://cloudup.com/caLK72Oq7wq

    I do see the venue and organizer, start/end times, etc.

    Are you still seeing some errors?

    Thanks
    Courtney 🙂

    #1529766
    rhysgregory
    Participant

    Thank you – all sorted.

    Is it possible to add a widgetised side-bar to single events?
    https://wales247.co.uk/event/the-big-welsh-jump/

    I just feel that I could be doing more to cross-promote events and news by adding a sidebar to the right of the page. I’ve had a look on the knowledge base and in the plugin settings, but I can’t see where I would do this.

    Thanks in advance,

    Rhys

    #1529903
    Courtney
    Member

    Hey Rhys

    Glad that is all sorted.

    To help us better track support requests, could you open a new ticket for the widget request?

    I’ll close this thread out since the topic was resolved.

    Thanks
    Courtney 🙂

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